Privacy Policy

Woodvalley Contractors (“Woodvalley”) recognizes the importance of protecting the privacy of Personal Information you may provide Woodvalley through our website at www.woodvalleycontractors.com (“Site”). When you access our Site or otherwise provide Woodvalley with your Personal Information, you give BrightView your consent to process and use such information in accordance with the terms and conditions of this Notice. Your use of the Site indicates your agreement with the terms of the Privacy Notice and Terms of Use.

This Notice applies only to information:

Collected on this Site;
In e-mail, text and other electronic messages between you and this Site.
This Notice does not apply to information collected by us offline or through any other means, including any third party website. For registered users who access the password-controlled portion of the Site, any agreement you may have with Woodvalley that addresses Personal Information may take precedence over this Notice.

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under age 13.

“Woodvalley”, “We” and “Our” refers to BrightView and each of the BrightView companies and respective Sites associated with each BrightView company.

Please note that the Site is hosted in the United States. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States, which does not have the same data protection laws as the EU or other regions. By providing your Personal Information, you agree that you understand this Notice and unambiguously consent to the use of your Personal Information as described in, and in accordance with this Notice, as well as the transfer of your Personal Information across international borders in accordance with BrightView’s standard operations, including the collection, storage, and processing of such information in the United States.

Information We Gather
Information You Give Us. We may collect and retain any information you provide to us when you visit the Site.

How We Use Information We Gather
We and others acting on our behalf may use the information that we gather to operate our business, including our Site, as described below:

Operate and Support our Site and Services. We use the information that we gather in order to operate our Site and our services. For example, we may use the information that we collect or receive:
To present our Site and its contents to you;
To provide you with information, products or services that you request from us (including but not limited to the BrightView newsletter);
To fulfill any other purpose for which you provide it;
To provide you with notices about your account, including expiration and renewal notices;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To evaluate, update and/or improve the Site and our services;
For security purposes;
To diagnose problems with the server or to administer the Site;
To allow you to participate in interactive features on our Site;
In any other way we may describe when you provide the information.

Advertising and Promotions. We may use the information we gather to offer, provide, or personalize products and services from us. We also may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences.

Other Contacts. We may contact you by telephone or using other contact information we may have for you, as permitted by law. For example, we may use the information we gather to notify users about service availability, temporary or permanent changes to the Site, our services, or changes to our agreements, policies or this Notice.

Consent. We may use the information we gather for other purposes where we have individual consent.

How We May Share Information
We share information to support the purposes for which we may use information as described or permitted by this Notice. For example, we may share information we gather in the following ways:

Affiliates and Business Partners: BrightView may share Personal Information with our affiliates and contracted business partners that are directly involved in the sale, distribution, transmission, operation, maintenance, analysis, and support of the Site on our behalf. If these contracted business partners do access any Personal Information it is only so that they may perform their duties on our behalf and Woodvalley will require those affiliates and business partners to maintain and keep confidential such Personal Information in accordance with this Notice.

California Website Privacy Policy
Last Updated:  August 1, 2021

The following table sets forth the categories of personal information we have collected in the preceding 12 months, the source of that personal information, and how we have used and shared such personal information in the preceding 12 months.  

Category of Personal Information Collected 

Source of Information

Purpose for Collection

Categories of Recipients

Contact information: such as your name, address, email address, telephone numbers, or other contact information

To handle your requests, to contact you when necessary or requested, including responding to your questions and comments and providing customer support, and to obtain customer feedback and improve our customer service and customer shopping experience

Our service providers who assist us with customer service and marketing

Voluntary information:  any voluntary information you provide us with, such as responses to surveys or competitions and social media account details

From you and your social media account provider

To know you better, make our communications with you more personal, learn and improve from your survey feedback, organize events and pick competition winners

Our service providers who administer surveys and promotions, and our co-marketing partners

Personalization:  whether and when you open our marketing emails and respond to our advertisements 

From you, from our marketing partner’s interaction with your browser or devices and cookies tracking the pages you visit

To improve our Site, products and services, customer service, and user experience 

Your California Privacy Rights

If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes.  To make such request, please contact us as set forth below.  Please allow up to 30 days for us to process your request.  You may submit such a request once per year.

In addition to the rights already listed above in this Notice, if you are a California resident, California law also provides you with the following rights with respect to your personal information:

When you exercise these rights and submit a request to us, we will verify your identity by asking you for information, which may include but may not be limited to your name, email address, home address, and phone number. 

Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.

Contact Us

If you have any questions contact information is listed on site.

How to Contact Us
If you have any questions, complaints or feedback about this Notice, the practices of the Site or the information you have submitted to the Site, you can contact Woodvalley Contractors.